Terms and Conditions

Screen Shot 2016-01-20 at 5.56.35 PMShipping

Flat rate shipping is $4 to a New Zealand address. Buy in bulk and save!  Orders will be sent via New Zealand Post and estimated delivery time is 2-5 business days.

At this time we do not ship internationally, but can facilitate by arrangement.  Please use the “Contact Us” page to enquire.

Pick up by arrangement post purchase from our secure locker boxes in Timaru.   Pick up within 7 days please.

Free shipping to a New Zealand address on orders $40 or over!

 

Cancellations

Cancellations are only accepted before the order has been dispatched. If the order has been dispatched prior to the cancellation, the order will be considered valid and the customer will remain liable for the full payment. Please contact us asap if you wish not to proceed with your order.

 

Disclaimer

All our soaps are hand-crafted in small batches, therefore weights and finished products may differ slightly. I make no medical claims, I merely identify the ingredients’ properties and suggest uses where applicable. Skin differs from person to person, so results may vary. Only top quality natural ingredients are used in our soaps and all recipes have undergone testing (on humans!) before being offered for sale.

If you have a history of sensitive skin or allergic reactions, please be sure to test body products on a small area inside your wrist for 2-3 days prior to using. Aoraki Naturals cannot guarantee that customers will not experience skin reactions to our products and cannot be held responsible should any occur.

 

Privacy

While you are using this site, and during the ordering process, any information and data collected from you will be used solely for the purpose of processing you order and improving our service to you. We will never sell on or disclose information to any third party whatsoever.